Sales Policy for RiseVibe Luxury Watches
Effective Date: December 5, 2024

Welcome to RiseVibe! We are committed to providing you with a seamless shopping experience for our luxury men’s watches. Below is our comprehensive Sales Policy to guide your purchases on our website. Please read carefully before completing your order.

1. Product Availability and Pricing

  • All products listed on our website are subject to availability. In the rare event that an item is out of stock after an order is placed, you will be promptly notified and offered a full refund or alternative options.
  • Prices for products on our website are clearly listed in USD and may be subject to change without notice. Any changes in price will not affect orders that have already been processed.

2. Payment Methods
We accept various payment methods, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Apple Pay and Google Pay
    All payments are securely processed, and your personal information is protected according to our Privacy Policy.

3. Order Processing and Shipping

  • Orders are typically processed within 1-3 business days. Shipping times may vary depending on your location.
  • We offer free standard shipping on all orders within the United States. International shipping rates are calculated at checkout.
  • You will receive a tracking number once your order has been dispatched.

4. Return and Exchange Policy

  • We offer a 30-day return and exchange policy on all unworn, unused, and undamaged items. The returned item must be in its original packaging with all tags intact.
  • To initiate a return or exchange, please contact our customer service team at info@risevibe.site.
  • Please note that shipping costs for returns or exchanges are the responsibility of the customer, unless the product is defective or incorrect.

5. Warranty

  • All watches purchased from RiseVibe come with a 2-year warranty covering any manufacturer defects. This warranty does not cover damage caused by misuse, accidents, or improper handling.
  • For warranty inquiries, please contact our support team with proof of purchase.

6. Customer Service

  • Our customer service team is available Monday through Friday, 9 AM to 5 PM (EST). For any questions or concerns, you can reach us by email at info@risevibe.site or by phone at (330) 542-0592.
  • For detailed assistance, please visit our FAQ section on the website.

7. Privacy and Security

  • We take your privacy seriously. Your personal information is handled according to our Privacy Policy, and all transactions are securely encrypted. We do not sell or share your personal details with third parties.

8. Cancellations

  • Orders can be canceled within 24 hours of placing the order. If you wish to cancel your order, please contact us immediately. After 24 hours, the order may have already been processed for shipping, and cancellations may not be possible.

9. Limitation of Liability

  • RiseVibe is not liable for any indirect, incidental, or consequential damages arising from the use of our products. Our total liability is limited to the purchase price of the product.

Thank you for choosing RiseVibe! We strive to provide you with exceptional luxury watches and excellent customer service. If you have any questions, don’t hesitate to get in touch with us.

Contact Information

This Sales Policy is subject to change at any time. Please check back for updates.